1. Company Service fee shall qualify for a refund if the formal refund request was made within ten (10) business days after payment and if any of the non-refundable conditions below does not apply:

    a. Company Service fee shall not qualify for a refund if any of the service items listed on the invoice has been processed by the company.

    b. Company Service fee shall not qualify for a refund if not paid in full.

    c. Company Service fee shall not qualify for a refund if the request for a refund was made after ten (10) business days of payment.
  2. No refunds shall be granted for assessment fee, documentation fee, and third-party expenses and for events that are beyond the Company’s control, including but not limited to Visa or admission denials, third party refusal to issue documents, delays, cancellations by clients or by respective issuing authorities and third parties.
  3. Refund requests for any of the services offered by the Company will be made by completing the Refund Request Form online.
  4. All qualified refund requests will be refunded less than 20% to cover for the Administrative cost.
  5. The qualified refund will be made from twenty (20) business days and is subject to funds availability.
  6. Refund can also be made by a credit notice that will be made on the client’s account with the Company covering the refundable amount for a future company’s service use by the client.